Account Representative

We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, we’d like to meet you.Your goal will be to foster long-term relationships with clients and help grow our business.

Responsibilities

·        Be the main point of contact of assigned customers

·        Follow up regularly after closing a sale to ensure client satisfaction

·        Respond promptly to customer queries &complaints to find solutions & defuse tension

·        Pass on issues to account managers when needed

·        Present new or additional products and services to existing customers

·        Approach prospective clients through cold-calling, email etc. to meet sales targets

·        Send reports on sales activity, accounts status and possible issues

Required Experience, Skills and Qualifications

·        High school diploma

·        Bachelor’s degree (ideal but not required)

·        3+ year of work experience

·        Customer service and people skills

·        Excellent phone, email, and verbal communication skills

·        Ability to meet deadlines and financial goal minimums

Benefits

·        Full benefits after 90 days (medical & dental)

·        Retirement Plan

·        Optional employee stock plan